At Unisensor, we understand the importance of assuring that our contaminant detection tests work the way they should every time. Our commitment to excellence ensures that every product we release meets the highest standards, providing peace of mind for our customers in their food safety efforts.
We were among the first to pioneer third-party testing for our product and continue to do so for certain tests. However, applying third-party validation to every product is not productive and would increase time to market and costs. While third-party testing has since become common, it does not replace the need for rigorous internal quality measures.
The most critical aspect of maintaining quality is ensuring the consistency of our kits over time and across different production batches. A single validation at a given time is not sufficient; continuous control is key. Therefore, we emphasize rigorous internal validation and quality assurance processes, conducted with the same thoroughness and precision as those performed by independent laboratories.
We collaborate with reputable third-party organizations, including government bodies, universities, and international organizations, to maintain world-class operational excellence. By adopting the best tools and approaches, we meet customer needs and comply with regulations and international standards in the dairy, animal health, and other markets we serve.
Unisensor is proud to be ISO 9001 certified. This certification underscores our commitment to maintaining stringent procedures before releasing any kits for sale. Our adherence to these procedures ensures that every product that reaches our customers is of the highest quality.
We encourage you to share your specific quality needs and concerns with us. We are here to provide tailored information to support you in your food safety discussions and ensure you have all the necessary details to make informed decisions.
Introducing Dr. Coralie Pain, our new Customer Support Manager. With her experience and commitment, Coralie ensures that every interaction is handled positively and efficiently.
A complaint rate of less than 0.01% might seem impossible, but at Unisensor, it's a reality. Our core values of Respect, Accountability, Solution Orientation, Team Spirit, and Integrity form the backbone of our corporate culture.
At Unisensor, we go the extra mile to ensure the highest quality standards, providing you with peace of mind and reliable solutions for all your food safety needs.
Quirynen Julien
Head of Quality and Global Performance Manager at Unisensor